Flosser Warranty Policy

We want you to be satisfied with every purchase you make, so our warranty policy and process should give you great peace of mind. All items we ship have successfully passed our strict quality control inspection. Our warranty ensures that you have a great experience while leaving you completely at ease. 

One Year Repair/Replace Warranty

Unless otherwise noted on the product page, the default product warranty period is one year starting from the date you receive the goods, during which you are eligible for free repair or replace. Any free repair needs to be confirmed with the manufacturer via customer service. Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired or replacement item back to the customer. 

If the buyer has damaged/misused the item(s), it will not be eligible for free repair or replace, however customers can return it at their own cost and pay a fee for the repair. Return shipping fees will be the customers responsibility in such cases.